Protecting Your Data Is Important to Us
It is important to us that your personal data is protected when it is collected, processed, and used when you visit our homepage. Your data is protected in accordance with the provisions set forth in the GDPR. Please find below information about what data is collected during your visit to our homepage and how this is used:
Matrix42 Marketplace GmbH works together with Matrix42 AG and our partners to create professional solutions for you. Our partners present their solutions on the Marketplace. You have the option to purchase the products directly online. In order to process the contract (your order), it is necessary for us to pass on your data to the relevant partner or to Matrix42 AG. They will treat your data with the utmost care.
In addition, Matrix42 Marketplace GmbH has commissioned external service providers to collect, process, and use personal data on behalf of and in accordance with the instructions of Matrix42 Marketplace AG. The service providers support Matrix42 AG in particular in hosting and operating the websites and blogs, in market research and opinion polling, in compiling statistics, in marketing activities, in improving the websites, and in sending e-mail newsletters.
Your Personal Data
1. Collection and processing of data
Details of each access to our homepage and each access to data stored on our website are logged. Data is stored in-house for system-relevant and statistical purposes. The following data is logged: name of the downloaded file, date and time of access, volume of data transmitted, message if the download was successful, web browser, and requesting domain.
All of our sites have access to the stored data, including sites located outside the European Economic Area (EEA), where the data protection regulations may not be as comprehensive as in the EEA.
Any personal data above and beyond this shall only be logged if you give this information voluntarily, for example, when making an inquiry or registering; this applies expressly to your name, address, and e-mail address.
2. Categories of personal data
Personal data shall mean all individual details of the personal or material circumstances of an identified or identifiable natural person . Matrix42 Marketplace GmbH collects, processes, and uses the following personal data if you provide it to Matrix42 Marketplace GmbH:
- First name, last name, date of birth, e-mail address, postal address, country, job title, telephone number, fax number, company, Matrix42 Marketplace GmbH products used
- Other data that you send to Matrix42 Marketplace GmbH when contacting the company via its websites, in particular the contact forms
- Other data that you provide to Matrix42 Marketplace GmbH within the scope of comments posted on the Matrix42 Marketplace GmbH websites, in particular in the forms on forums or in the comment functions in the blog or the Matrix42 Marketplace
- Data that you make available to Matrix42 Marketplace GmbH in your online application, e.g., in your résumé, certificates, job references, etc. (application data)
For the purposes of market research and opinion polling, targeted communication, and the improvement of Matrix42 Marketplace GmbH websites and services, Matrix42 Marketplace GmbH also collects the data provided by your Internet browser, for example, information about your Internet browser or operating system.
Furthermore, Matrix42 Marketplace GmbH collects, processes, and uses your usage data – together with your IP address and information on the volume of transmitted data stored in log files – for statistical and internal system-related purposes. Log files are used exclusively for the statistical evaluation of visits to the Matrix42 Marketplace GmbH websites. The data will be deleted following statistical analysis.
3. Use and transmission of personal data
Matrix42 Marketplace GmbH has commissioned external service providers to collect, process, and use personal data on behalf of and in accordance with the instructions of Matrix42 AG. The service providers support Matrix42 Marketplace GmbH in particular in hosting and operating the websites and blogs, in market research and opinion polling, in compiling statistics and improving the websites, and in sending e-mail newsletters. These service providers may be located in countries outside the European Union or the European Economic Area, as the applicable laws ensure a different national level of data protection than that provided for under European data protection law.
Matrix42 Marketplace GmbH is a global company. Therefore it may be necessary to forward your personal data to local subsidiaries or to the local sales partners of Matrix42 Marketplace GmbH, whose registered offices may also be in countries outside the European Union, in order to better process your request. Such transmission, however, only takes place within the company and only for the aforementioned purposes.
Furthermore, Matrix42 Marketplace GmbH does not transmit your data to other third parties, unless it is obligated to do so by law or under the orders of government authorities.
In particular, your personal data will not be sold, hired out, or exchanged.
4. Transfer to third countries
Matrix42 Marketplace GmbH is a global company. Therefore it may be necessary to forward your personal data to local parent and affiliated companies or to the local sales partners and service providers of Matrix42 Marketplace GmbH, whose registered offices may also be in countries outside the European Union or the European Economic Area (EEA), in order to better process your request and/or in the context of the support activities described above. These countries may have adopted data protection standards that are different from those of your place of residence. Please note that data which is processed in another country may be subject to other laws and may be accessible to the authorities, courts, law enforcement agencies, and regulators in those countries.
Data shall only be transferred to third countries if the Commission has decided that the third country in question offers an adequate level of protection or provides appropriate assurances to this effect, e.g., in the form of standard contractual clauses or via certification under the EU-U.S. Privacy Shield.
Furthermore, Matrix42 Marketplace GmbH does not transmit your data to other third parties, unless it is obligated to do so by law or under the orders of government authorities or consent for the purposes or unless you have given your consent for the purposes described in detail in the consent granted.
5. Sending information by e-mail
Provided you have transmitted your e-mail address to Matrix42 Marketplace GmbH for communication/advertising purposes, it will use this data to communicate with you on the basis of your interests/to send you advertising. With respect to all e-mail communication with Matrix42 Marketplace GmbH, you have the option to unsubscribe in order not to receive the further information in the future. You can use the E-mail Preference Center found in the footer of each e-mail you receive with Matrix42 Marketplace GmbH promotional content to manage the e-mails sent to you by Matrix42 Marketplace GmbH .
6. Right to information
We would be glad to inform you of your personal data stored upon written request.
7. Consent, right of withdrawal, and objection
We shall always ask for your explicit consent and log any such consent in accordance with data protection regulations if we use your data for a certain purpose that demands your consent in accordance with statutory provisions. You may withdraw any consent given with future effect at any time and/or decline any future use of your data for advertising, market research, and opinion polling purposes. A brief message shall suffice in order to withdraw your consent or decline any future use. In order to do this, you may use the aforementioned contact details without incurring any costs other than the transmission costs in accordance with the basic tariffs.
8. Rights of data subjects
You have the right:
- to obtain information about your personal data processed by us pursuant to Art. 15 of the General Data Protection Regulation (GDPR). In particular, you may request information about the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipient to whom the personal data has been or will be disclosed; the envisaged period for which the personal data will be stored; the existence of the right to request rectification or erasure of personal data, or restriction of processing of personal data, or to object to such processing; the right to lodge a complaint; where the personal data is not collected from you, the existence of automated decision-making, including profiling and, at least in those cases, meaningful information about the logic involved; as well as the significance and the envisaged consequences of such processing for the data subject;
- to obtain from us without undue delay the rectification of inaccurate personal data, or to have incomplete personal data completed, pursuant to Art. 16 of the GDPR;
- to obtain from us the erasure of personal data stored by us, unless processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims pursuant to Art. 17 of the GDPR;
- to obtain from us restriction of processing of your personal data if the accuracy of this is contested by you, if the processing is unlawful and you oppose the erasure of the personal data, if we no longer need the personal data, but it is required by you for the establishment, exercise, or defense of legal claims pursuant to Art. 18 of the GDPR, or if you have objected to processing pursuant to Art. 21 of the GDPR;
- to receive the personal data which you have provided to us in a structured, commonly used, and machine-readable format, and to have this data transmitted to another controller pursuant to Art. 20 of the GDPR;
- to withdraw your consent given to us at any time pursuant to Art. 7(3) of the GDPR. as a consequence, we will not be allowed to continue the data processing based on said consent in the future; and
- to lodge a complaint with a supervisory authority pursuant to Art. 77 of the GDPR. As a rule, you can contact the supervisory authority of your habitual place of residence, place of work, or location of our legal offices.
We shall endeavor to take all possible technical and organizational steps to store your personal data in such a way that it cannot be accessed by third parties. When communicating via e-mail, we cannot guarantee complete data security, which is why we recommend that you send any confidential information by mail.
On our website we use Marketo, a service of Marketo EMEA Ltd. (Red Oak North, South County Business Park, Leopardstown, Dublin 18, Ireland (“Marketo”)), to collect statistical data about the use of our website and to optimize our offer accordingly, to provide system-related e-mails and information about individual surfing behavior, downloads of whitepapers, fact sheets, case studies, and similar materials, and to perform e-mail marketing.
For this purpose, one or more cookies are stored on your computer, which are used to collect data for marketing and optimization purposes and to store and process it on Marketo’s servers. The data collected may be merged with the personal data you voluntarily provide on the website to form a profile. You can object to the creation of a profile by disabling the cookie function in your browser. If you have given us your consent, we will also use your data to inform you about our products and news. For more information, please see Marketo’s privacy notice at: https://documents.marketo.com/legal/privacy/.
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”), based out of San Bruno, California, U.S. Google Analytics uses so-called cookies, which are text files stored on your computer to help the website analyze how visitors use the website. The information generated by the cookie about your use of this website shall typically be transmitted to and stored by Google on servers in the U.S. Google uses this information, on behalf of the operator of this website, for the purpose of evaluating your use of the website, compiling reports on website activities, and providing other services relating to website activity and Internet usage for the website operator. The IP address transferred to us by your browser as part of Google Analytics shall not be combined with any other data held by Google.
You may prevent the storage of cookies by selecting the appropriate settings on your browser software. However, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the recording of data generated by the cookie about your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the plugin available at the following link: (http://tools.google.com/dlpage/gaoptout?hl=en). In view of the discussion on the use of analytical tools with complete IP addresses, we would like to point out that this website uses Google Analytics.
Using the remarketing or “similar audiences” feature of Google Inc.
Use of Google AdWords conversion tracking
We use the Google AdWords online advertising program and conversion tracking as part of Google AdWords. Google conversion tracking is an analytics service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, U.S.; “Google”).
When you click an ad served by Google, a conversion tracking cookie is placed on your computer. These cookies lose their validity after 30 days, do not contain any personal data, and are therefore not used for personal identification.
If you visit certain pages of our website and the cookie has not yet expired, we and Google can recognize that you clicked the ad and were redirected to this page.
Each Google AdWords customer receives a different cookie. This means that it is not possible to track cookies on the websites of AdWords customers.
The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who use conversion tracking. Customers can see the total number of users who clicked their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users.
If you do not wish to participate in tracking, you can object to this use by preventing the installation of cookies by setting your browser software accordingly (opt-out option). You will then no longer be included in the conversion tracking statistics.
This website contains at least one plugin from YouTube, which belongs to Google Inc., located in San Bruno, California, U.S. The plugins can be recognized by one of the YouTube logos. When you visit a page on this website that contains such a plugin, your browser establishes a direct connection to YouTube’s servers. The content of the plugin is transmitted directly from YouTube to your browser. We therefore have no influence on the extent of the data that YouTube collects with the aid of this plugin. For that reason, we shall provide you with information in this regard on the basis of the information available to us:
By integrating the plugins, YouTube receives the information on which specific page on our website you visited. If the user is logged in to YouTube, YouTube can assign the visit to his or her YouTube account. In this way, YouTube is able to attribute your surfing behavior directly to your personal profile.
If you are a YouTube member and do not want YouTube to collect information about you via this website and link it to your member data stored on YouTube, you must log out of your account before visiting the website.
The purpose and scope of the data collection, the further processing and use of the data by YouTube, as well as the relevant rights and setting options to protect user privacy can be found in the YouTube Privacy Guidelines at: https://www.youtube.com/static?template=privacy_guidelines
Facebook social plugins
On our website we use the social plugins (“plugins”) of the social media network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, U.S. (“Facebook”). The plugins can be recognized on one of the Facebook logos (white f on a blue tile or the button containing the gray Facebook “f” logo and “share this” or with a thumbs-up symbol (“like”)), or are indicated with the additional descriptor “Facebook Social Plugin.” The list and appearance of the Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/.
When you visit a page on this website that contains such a plugin, your browser establishes a direct connection to Facebook’s servers. The content of the plugin is transmitted directly from Facebook to your browser, which embeds it into the website. We therefore have no influence on the extent of the data that Facebook collects with the aid of this plugin. For that reason, we shall provide you with information in this regard on the basis of the information available to us:
By embedding the plugin, Facebook is informed that a user has accessed the respective page of the website. If the user is logged in on Facebook, Facebook can associate the visit to his or her Facebook account. When you interact with the plugins (for example, by clicking the “like” button or leaving a comment), the corresponding information is transmitted directly from your browser to Facebook, where it is saved. If a user is not a Facebook member, it is still possible for Facebook to identify and store their IP address. According to Facebook, only an anonymized IP address is stored in Germany.
If you are a Facebook member and do not want Facebook to collect information about you via this site and link it to your member data stored on Facebook, you will need to log out of your account before visiting the website.
We also use the plugin created by Twitter. These buttons are made available by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, U.S. They can be recognized by the words “Twitter” or “Follow” shown in combination with a blue bird or a white bird on a blue button, or a gray bird plus the “Twitter” button. With this button, it is possible to share a tweet or a page of this website on Twitter, or to follow the user on Twitter.
When you visit a page of this website that contains such a button, your browser establishes a direct connection to Twitter’s servers. The content of the Twitter buttons is transmitted directly to the user’s browser. We therefore have no influence on the extent of the data that Twitter collects with the aid of this plugin. For that reason, we shall provide you with information in this regard on the basis of the information available to us: Only the IP address of the user is transmitted along with the URL of the respective website when the button is referenced; this information is not used for any purpose other than displaying the button.
XING plugins (share button)
We use the XING share or X share button.
If you have any questions, suggestions, or comments on the subject of data protection, please do not hesitate to contact us at the following e-mail address:
Should you encounter any problems or issues, please contact us directly. If you would nevertheless like to lodge a complaint, you can find the competent data protection supervisory authority here:
Supervisory authority for the State of Hesse
Commissioner for Data Protection of Hesse
Address: Gustav-Stresemann-Ring 1, 65189 Wiesbaden, Germany
Postfach 31 63, 65021 Wiesbaden, Germany
Phone: 0611 14080
Fax: (+49-611) 149-8900
Last updated: 1 August 2018