Easy Workflow Creator – Enterprise

With the ITSM add-on you can configure simple workflows via the standard interface

Contract type: Subscription
License metric: Installation
Manufacturer innomea GmbH
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Description

The ITSM add-on allows you to configure simple workflows via the standard interface.
Tasks can be distributed quickly and flexibly within the organisation and capacities for processes can be scaled according to fixed procedures. The add-on enables both complex workflows in the familiar intuitive interface,
and to document the process audit-proof. Below you can find a wide range of provided activities can be used.

Benefits:
– Easy working with variables from the order form, booking, order and change request
– Creation (sequential and parallel) of tasks, service requests and service orders
– Sending e-mails
– Export of the flow chart as a documented report
– Flexible and intuitive handling of partial results

No workflow studio and no basic knowledge of database schema or scripting/programming is required.

Advantages:
– simply create workflows without much effort
– intuitive interface dialogues and assistants
– simplify complex workflows
– Wizard controlled copying of activities
– permanent and automated audit-proof documentation

Technical requirements:
– Matrix42 Enterprise Service Management from 10.0.1

If you need help with the installation or you need further consulting, please contact us directly.

This installation is for 5000 and more users.

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